I Need To Cancel a Buyer’s Custom Order!

Has it been within 24 hours of you receiving the order notification?

YES
: Absolutely! Send us a ticket ASAP so we can take care of it! 🙂 The order amount will be deducted from your payout, with no additional fees!

NO: Sure thing! However I’m sorry to say but after 24 hours have passed, we cannot cancel the order without deducting not only the order amount from your payout, but an additional 25% chargeback fee on the total order amount as well. You may proceed with the cancellation.